Concept’s Corporate team works behind the scenes to support daily operations, patient finance, and referral pathways to ensure a seamless, welcoming experience and clear guidance through the financial side of fertility care.
General Manager and Director of Nursing
Jen brings 27 years of healthcare experience. 13 of which has been in healthcare leadership. She's passionate about workplace culture and is renowned for leading high performing teams.
Concept Fertility’s Corporate team supports the daily operations of the business and patient finance management.
Led by the General Manager, the team is dedicated to ensuring a smooth and welcoming experience for every patient at Concept. Covering areas such as governance, quality, strategy, marketing and finance, this close-knit group of highly skilled professionals works diligently to enhance systems, comply with governing bodies and legislation, uphold quality systems and support the entire organisation.
Our Accounts Team assists with personalised payment structures and plans to carefully guide you through the often-complex fee structures of fertility treatment and related costs. The team are always happy to answer any fee related questions you may have, whether you’re an existing patient or assessing your options.