The Administration Team are the friendly faces and voices who welcome you to Concept Fertility. The team is here to support, guide, and create a calm, well-organised experience for you on your fertility journey.
Administration Manager
With years of experience in administration, finance, and community development, Kathryn brings both expertise and heart to her role.
The Administration Team are the first people you see when you arrive for your visit to Concept or the first people you speak with over the phone, and we strive to make that first impression as welcoming and warm as possible.
As Concept’s ‘front of house’ team, they play a vital role in ensuring that you feel comfortable and supported from the moment you step through our doors. They are dedicated to creating a friendly, efficient, and well-organised environment that helps guide you smoothly through your fertility journey.
The team works in partnership with our patients to maintain accurate patient data, which supports our Fertility Specialists, Nurses, Embryologists, Donor, Accounts and other support teams.
We are here to assist with any general enquiries and help navigate the administrative side of your treatment. Whether it’s answering questions, or simply offering a warm smile, our goal is to make your experience with Concept as smooth and positive as possible.
At Concept, we understand that every fertility journey is unique, and we take pride in being a reliable and compassionate part of your support team.