This document outlines our policy on dealing with the personal information you provide to us and the information we collect during your treatment. Concept Fertility Centre and Concept Day Hospital align with the Privacy Act 1988 (WA) ensuring that your personal information is used only for its intended purposes.

How and why we collect personal information

We collect this information from you so that we can provide you with medical services. The information we collect consists of your name and address and other information relating to your treatment at our facility. We collect only what information we need to provide the services you need, or information we are obliged to provide by law.

How we use your personal information

Disclosure of your information to others

We will not sell, rent, trade or otherwise supply to third parties any personal information obtained from you unless:

We may disclose your personal information to Government agencies such as the Reproductive Technology Council or to other Government agencies as required from time to time.

The Reproductive Technology Accreditation Committee and other accreditation bodies may need to confidentially access your health information for the purposes of accreditation.
It is compulsory for Concept to provide:

Concept’s Quality Assurance Program requires that summary data is used for analysis, study and publication in order to maintain and improve the quality of our patient treatment. All data associated with the QA programme is non-identifying.

Protection of your information

We will take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modifications or disclosure. This information is stored securely whether in electronic or physical form. Your information is stored in secured premises and in password protected electronic databases.

How to access personal information

You have a right to ask us what sort of personal data we hold about you, as well as how we collect, hold and use this information. Please speak to one of our friendly administration staff to request this information.

How to correct personal information

It is essential that your personal information held with us is correct. If we discover, or you are able to show us that any information is inaccurate, we will ensure that this information is corrected.