If an interpreter is required, The Australian Government Department of Home Affairs Translating and Interpreting Service (TIS) is a nationally available interpreter service offering assistance during medical appointments for non-English speakers. Please note charges may apply.

You can learn more at www.tisnational.gov.au or call 131 450

Please inform the reception staff or a Nurse Coordinator when booking an appointment if you require assistance with accessing the required service.

If support with other non-verbal forms of communication is required, you may bring another person with you to provide assistance during your appointments. Donor program counselling requires the support person to be unrelated to the patient.